by Nancy Friedman | Client Relationship, Communication Skills, Customer Service, Customer Service Communication, Customer Service Tips, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker, Phone Skills Training, Telephone Technique
By Nancy Friedman, Customer Service Expert, Keynote Speaker, President, Telephone Doctor Customer Service How many times have you called a company and asked, “Please put me on hold.” Right! My bet is ZERO. And how many times have you been told “Hang on a second.”...