by Nancy Friedman | Basic Communication Skills, Business Communication, Client Relationship, Communication Skills, Customer Service, Customer Service Tips, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Customer Service Keynote Speaker, President, Telephone Doctor Customer Service Training You can imagine as a customer service training company and a communications and customer service expert, we’ve collected an enormous amount of information...
by Nancy Friedman | Business Communication, Communication Skills, Customer Service, Customer Service Communication, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Keynote Speaker, Customer Service Expert, President, Telephone Doctor Customer Service EMPATHIZING EFFECTIVELY “Oh Mrs. Friedman, I’m so sorry you’re having that problem. I understand how you feel.” OMG. DO YOU REALLY? NO, YOU...
by Nancy Friedman | Communication Skills, Customer Service, Customer Service Etiquette, Customer Service Tips, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Keynote Speaker, Customer Service Expert, President, Telephone Doctor Customer Service Ever talk with someone who gets into a conversation, sometimes by accident, and just takes over? They suck the conversation out of the entire room. There...
by Nancy Friedman | Customer Service
Wednesday, September 14th 11:00-1:00pm Syberg’s Restaurant 2430 Old Dorsett Rd Maryland Heights, MO 63043 RSVP’s due by 9/2 Click here to register Joining us is Keynote Speaker The Telephone Doctor Nancy Friedman Nancy has appeared on Oprah, Fox News, CNN...
by Nancy Friedman | Customer Service, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Customer Service Expert, Keynote Speaker, President – Telephone Doctor Customer Service Training STOP COMPLAINING! THAT’S IT. MAKE IT A FUN DAY! Please SHARE if you...