International Customer Service Week

By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training

Customer Service Week is October 3 through 7, 2016.


Most of us know the Telephone Doctor mentality is: celebrate customer service week all year round, not just one week.

I’ve been asked, “Are we celebrating the ‘customer’ or the folks who help the customer?”

Why not do both? 

Let’s share what you’re planning on doing for your team and/or your customer here.

We can all learn. The most unique idea wins a complimentary copy of our new book, Customer Service Defined.

Bring it on!

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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website or call (314) 291-1012. Oh yeah you can email her at Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly

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