By Nancy Friedman, Customer Service Keynote Speaker; President, Telephone Doctor Customer Service Training
Chances are you already know the first week in October (October 3 – 7 this year) is labeled International Customer Service Week.
And if you didn’t, well, you do now.
So what’s that mean to you and your company? One week a year to be nice to the customer? We think not.
At Telephone Doctor Customer Service Training, we don’t discriminate. Every day is Customer Service Day!
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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers.
You can see her 9 books here.
For more information, log on to Nancy Friedman's website www.nancyfriedman.com
or call (314) 291-1012.
Oh yeah you can email her at email@example.com
Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly