Nancy gets rave reviews from Moran Family of Brands

Having you as our keynote speaker was the best decision we could have made for our convention. Your approach to customer service, communications and exceeding customer expectations through exceptional customer service inspired our franchisees. Your presentation resonated so much with our franchisees:  A few comments;

  • Thank you for having Nancy speak with us. She brought us valuable information!”
  • “Love It!”
  • “Great presentation
  • Thank you for sharing the positivity.”
  • “Love Nancy!”

Thank you for setting the tone for our convention!  Your presentation helped to create and engaging, inspiring and energetic convention for all of us.

Barbara Moran-Goodrich, CEO, Founder, Moran Family of Brands.

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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website or call (314) 291-1012. Oh yeah you can email her at Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly