FRANCHISE FRIENDS: Speaking at FBA’s Annual Conference Nov. 14th

paulsegreto-fbaHonored to be keynote speaker at FBA’s annual conference November 14, in Orlando Fla. 

And the frosting on the cake??    I’m on the afternoon Mastermind Panel with Franchise Guru, Paul Segreto, recently named President of FBA.    I’ll be sharing some awesome Linked In Tips (rapport building and little tips I’ve learned along the way…….)

Have concerns about how your franchise phones are being handled?  Or want to improve your Customer Service and ROI.… check out our site,     

It’s like Tupperware – you’ll either need it or not.     

We’re a phone call away – 314 291 -1012.  (St Louis MO) or email me at     

All the best,



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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website or call (314) 291-1012. Oh yeah you can email her at Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly

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