Apologizing is an art, not a science; and it needs to be done sooner than later. Delaying apologizing can diminish the results. Take a look at this 90 second complimentary clip from our Training programs. Want this type of content delivered at your conference?
Latest posts by Nancy Friedman, The Telephone Doctor (see all)
- 5 Frustrating Voice Mail/Cell Phone Phrases - April 23, 2019
- Let’s Talk Voice Mail - April 23, 2019
- Why Caller ID is Not a Great Idea - April 17, 2019
- Administrative Professional’s Day: April 24, 2019 – Don’t forget to say thank you to your ‘right arm’ - April 9, 2019
- Let Me Double Check That For You - April 1, 2019