Fake News Has Been Around Awhile

Fake News Has Been Around Awhile

By Nancy Friedman, Keynote Customer Service Speaker; President, Telephone Doctor Customer Service Training   I was a young girl when I got my first taste of ‘fake news.’ They didn’t call it that then, but that’s what it was. It simply wasn’t true. The other day someone shared something with me they had heard. I asked, “Were you there?” “Well, NO, I wasn’t” they said. “So, in effect,” I replied, “it’s FAKE NEWS? In other words, you cannot swear to it, can you?” They couldn’t. They had only ‘heard’ about it. Well, I was there at this FAKE NEWS story. It has no sex, booze or drugs in it. Just good old FAKE NEWS. I learned a lesson very young. You might want to share this one to explain the point, or non-point, of FAKE NEWS, especially to the younger set. When I was about 9 or 10 years old, living in an apartment in the South Side of Chicago, we were awoken by the Fire Department coming into the adjoining building. Separate entrances, but the buildings were connect. We ran downstairs out front and saw the fire coming out of our neighbors apartment in that building. It was scary.

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