How to Win 5 Telephone Doctor Customer Service Books

Oct 1 – 5, 2018 is Int’l Customer Service Week…and it will be here, like the holidays, sooner than we think.

During Customer Service week, companies are supposed to do something ‘fun’, exciting and thoughtful for their customers. We’re supposed to do it all year long, every day; but someone thought up a special week…so let’s have some fun!

What are you and/or your company planning to do for Int’l. Customer Service Week this year?

How to Enter:

Send your plans, ideas, thoughts or tips to us at PRESS@telephonedoctor.comby Monday, April 30, 2018 and you could win a library of FIVE Telephone Customer Service & Communication skills books.
All books will be autographed by me, Nancy Friedman

Golden Nuggets of Customer Service
The Hidden Gems of Customer Service
50 Little Tips that Make a BIG Differences
Customer Service Defined
How to Get Your Customers Swearing by you NOT at you
Contest Rules:

Enter as many times as you’d like. (YES, it’s Okay)
Entry must be post marked by Monday April 30, 2018
Winners will be notified by May 15, 2018 and will also be invited to be our PODCAST GUEST!
Include your name, title, company, address & phone number.
No blood type or mothers maiden name needed.
Please share this fun contest with everyone in your organization. Oftentimes those NOT in Customer Service have some very fun ideas as well.

Thanks, Nancy

Like to talk about a program for your company during Customer Service week? Let’s talk! 314.291.1012
or email

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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website or call (314) 291-1012. Oh yeah you can email her at Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly