by Nancy Friedman | Customer Service, Free Customer Service Articles, Free Customer Service Tips, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Customer Service Expert; Keynote Speaker; President, Telephone Doctor Customer Service Training The other day I had the good fortune of presenting one of our basic customer service, telephone skills program to 25 “MILLENNIALS” in Grand Rapids,...
by Nancy Friedman | Customer Service
Hi all. Boring meetings, and not so fun speakers can ruin an expensive time. Proud to have been chosen as one of the 4 ladies who take a unique approach. Enjoy this article from VIRGIN.com Airlines –...