My Drug of Choice? LAUGHTER!

Hi all.

Boring meetings, and not so fun speakers can ruin an expensive time.

Proud to have been chosen as one of the 4 ladies who take a unique approach.

Enjoy this article from Airlines –

Thanks, Nancy

Where’s Nancy speaking? Just a few upcoming meetings to entertain the crowd:

  • BGI Systems
  • Innereactive Media
  • Fiesta Auto Insurance
  • Louisiana Dept. of Health WIC

Like to talk about a program for your company during Customer Service week? Let’s talk! 314.291.1012
or email

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Nancy Friedman, customer service keynote speaker, is founder/chairman of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website or call (314) 291-1012. Oh yeah you can email her at Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly