By Nancy Friedman, Keynote Speaker; President, Telephone Doctor Customer Service Training
Short, sweet and to the point on a topic near and dear to all businesses.
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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website www.nancyfriedman.com or call (314) 291-1012. Oh yeah you can email her at firstname.lastname@example.org. Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly
Latest posts by Nancy Friedman, The Telephone Doctor (see all)
- There is a Definite Difference Between Hearing and Listening - May 21, 2019
- TOP TEN Customer Service Mistakes And THE FIX - May 15, 2019
- Scripts Vs. Conversations - May 2, 2019
- Pricing issues and Customer Service - April 29, 2019
- What is Your R-T-C Factor - April 26, 2019