by Nancy Friedman | Communication Skills, Complimentary Customer Service Articles, Complimentary Customer Service Tips, Customer Service, Customer Service Excellence, Customer Service Tips, Customer Service Training, Keynote Addresses - Customer Service, Keynote Speaker
By Nancy Friedman, Keynote Speaker; Customer Service Expert; President, Telephone Doctor Customer Service Training Everyone seems to want to talk about the “customer service experience.” And, yes it’s certainly important. But in order to get to the...