Sometimes We Hire People Because They’re Breathing. Some New Tips for You.

Sometimes We Hire People Because They’re Breathing. Some New Tips for You.

By Nancy Friedman, Keynote Speaker; Customer Service Expert; President, Telephone Doctor Customer Service Training We all get desperate. And it’s not fair to anyone – the prospective employee, the current employee, the employer, the entire company and eventually the customer. If you interview applicants, you know, of course, there are rules, guidelines, laws, things you can never ask them; things you shouldn’t ask them and they’re usually the questions you really want to ask. Most of us know the difference between legal and illegal questions. A few simple examples:   Illegal: Do you have a car? Legal: How will you get to work?   Illegal: How many sick days did you take last year at your last job? Legal: How many days of work did you miss last year?   Illegal: Have you ever been arrested? Legal: Have you ever been convicted of fraud or theft?   Years ago, I came up with some out of the box interviewing questions. They’re simple questions that will get a bit more information than, “Where do you want to be in 3 or 5 years?” “What did you think of your former boss?” Or “What will your former employer say about you?” All good

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