Jerry Darnell – GODFATHER of FRANCHISING: Goes one on one with Nancy Friedman.
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Nancy Friedman, customer service keynote speaker, is president of Telephone Doctor Customer Service Training and a featured speaker at franchise, association, and corporate meetings around the world. A popular TV guest, she appeared on Oprah, The Today Show, CNN, FOX News, Good Morning America and CBS This Morning, as well as hundreds of other radio, television and print outlets around the world, including the Wall Street Journal, and USA Today. The author of 9 books on her chosen topics, Nancy helps corporate America improve their communications with their customers & co-workers. You can see her 9 books here. For more information, log on to Nancy Friedman's website www.nancyfriedman.com or call (314) 291-1012. Oh yeah you can email her at email@example.com. Nancy is a recent recipient of the Lifetime Achievement Hall of Fame Award - St. Louis Small Business Monthly
Latest posts by Nancy Friedman, The Telephone Doctor (see all)
- How to be an Island of Excellence in an Ocean of Mediocrity - July 17, 2018
- How To Handle IRATE Customers Video Blog - July 11, 2018
- Six Tactics to Improve Customer Service - July 5, 2018
- The Do’s and Don’ts of Effective Telephone Skills for EVERYONE - June 26, 2018
- T-L-C for Emails - June 19, 2018