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Keynote customer service speaker

“You crushed it as our keynote speaker this year, Nancy! Our Franchise Partners are still laughing - can’t thank you enough. They LOVED you.” - Rick Basch, COO, Amada Senior Care

"You were a hit!”- Jill McClure, Executive Director, APRO/RTO

Invest 90 Seconds to see why Nancy is right for your meeting.

customer service keynote speaker

“More Business Is Lost due to poor service and poor treatment than poor Product”
- Nancy Friedman

NANCY is...
The Gold Standard of Customer Service
Fun, Relevant, Memorable, Engaging, Educational
Brilliant Common-Sense Sales

Let Nancy make your next meeting fun! Booking information starts here:


Customer Service Training
Customer Service/Communications Training
Ideas, tips, skills & techniques your team will use immediately and forever.

“I have never seen anyone deliver so much valuable information in such a short period of time and present it with infectious enthusiasm, simple ideas superbly delivered." - T.G. COO BrightStar Care


Golden Nuggets of Customer Service
Delivering brilliant “customized” fun, unforgettable tips, ideas, skills and techniques for your team!
All applicable immediately and will last forever.
Sales, communications and/or telephone skills!
One hour including Q & A.

customer Service keynote speaker
Telephone Skills Training
You will walk away with a renewed feeling of confidence in handling calls.

"Nancy spoke to my four St. Louis Vistage Groups recently and delivered significant take home value for my C-Level members. Great content and delightful delivery characterize Nancy’s presentations. If you’re looking for a sales and customer service edge, Nancy will give it to you!"- A. H. Vistage. Group Chair
  • Bring Nancy to your next meeting to help your company improve customer service, communication skills.
  • Her engaging, laugh out loud keynote programs and powerful workshops are in constant demand.
  • Don't let your competitors beat you at customer service and company loyalty.
  • Check out her TESTIMONIALS.
  • Call Today - Talk with Nancy direct – No middle guy
  • 314 291 1012


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Nancy Friedman Customer Service Speaker