“Nancy, You are an amazing presenter. I have never seen anyone with your energy your comedic timing and mastery of the topic at hand. Picking a keynote speaker for an event is a strenuous task that carries with it a lot of stress before the choice is made and that stress carries until the day of the even. I am happy to say that you and your team made this a breeze. Thank you!” - CARLOS GIL | Director of Operations FIESTA FRANCHISE CORPORATION
Telephone, Communications & Customer Service Techniques Original material
Delivering brilliant “customized” fun, unforgettable tips, ideas, skills and techniques for your team!
All applicable immediately and will last forever.
Sales, communications and/or telephone skills!
One hour including Q & A.
- FACT: Customer service skills promote success on level of organizations today.
Things you already know but may have forgotten:
- Consumers and prospective customers have immediate access to information at their fingertips. It is more difficult than ever to differentiate yourself from the competition.
- Except in one very important way - how your customers are treated. Great customer service skills throughout your organization can lead to more loyal and more engaged customers, and those types of
customers will tell their friends about you!
- Here’s how you can make that happen: Bring Nancy Friedman into your meetings, to help your company improve customer service, communication and customer service skills. Her engaging, entertaining and humorous Laugh out loud keynote programs and powerful and provocative training workshops are in constant demand. Don't let your competitors beat you at customer service and customer service and loyalty when the skills your employees need can be learned so easily from Nancy!
Call Today! Talk with Nancy direct – No middle guy