See why Nancy is right for your meeting!

“More business is lost due to poor service and poor treatment than poor product.”
-Nancy Friedman


Talk with Nancy direct 314-291-1012

Fun - Relevant - Memorable - Engaging
Educational - Brilliant Common-Sense Sales

customer service keynote speaker
“You crushed it as our keynote speaker this year, Nancy! Our Franchise Partners are still laughing – can’t thank you enough. They LOVED you.” – Rick Basch, COO,
Amada Senior Care
“You don’t understand Customer Service until you’ve been taught at the feet of Nancy Friedman–! There are a LOT of organizations that need this desperately!” -Dan Durney
FranMaster Franchise Consultant

Nancy is... The Gold Standard of Customer Service

Customer Service & Communications: Keynotes and Workshops
Bringing Ideas, tips, skills & techniques you and your team will use immediately and forever! Enjoy the energy, humor and enthusiasm from Keynote Customer Service speaker and Communication expert, Nancy Friedman. – Nancy’s programs are a ‘winner’
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A fun filled hour Webinar of Golden Nuggets customized for your team; delivered by Customer Service Expert Nancy Friedman, the Telephone Doctor. Communication skills to help everyone on your team.

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Telephone Skills
The best tips, ideas, skills and techniques from the Communication & Customer Service expert herself, Keynote speaker, Nancy Friedman, the Telephone Doctor. Helping your ROI, and improving Customer Service, Nancy delivers The Gold Standard of handling customers (and coworkers.)

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  • Help your company improve customer service & communication skills.
  • Her engaging, laugh out loud keynote programs and powerful workshops are in constant demand.
  • Don’t let your competitors best you at customer service and company loyalty.
  • Check out Nancy’s testimonials.
Nancy Friedman Customer Service Speaker
Talk with Nancy directly! 314.291.1012

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Nancy Friedman Customer Service Speaker


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