Why choose Nancy Friedman to speak at your next event?
- Delivers inspiration with real practical takeaways that can be implemented immediately.
- Real World information – Not just stories about Disney, Southwest, etc.
- Power Packed humorous presentations are from the heart.
- Techniques to implement success.
- A Keynote Speaker and Subject Matter Customer Service Expert that makes a difference and gives you a ROI.
“Keeping Customers Means Higher Profits”
And see for yourself!
Nancy’s Most Requested Topics:
Hell Hath No Fury Like a Customer Scorned
(The Five Forbidden Phrases)
How to be an Island of Excellence in an Ocean of Mediocrity
(10 Point Self Assessment Quiz)
The Entrepreneurial Edge
7 Keys To Being Successful
(Leadership – Management)
Sales Skills From A to Z
The 5 MUSTS of Selling to WOMEN
Telephone Inquiries Are Not Always About Price
(How to Navigate the Call)
Golden Nuggets of Sales and Service
12 Hot “Cold Call” Techniques
The Customer Service Experience Defined