Keynote customer service speaker

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Nancy Friedman Customer Service Keynote Speaker

“I have never seen anyone deliver so much valuable information in such a short period of time and present it with infectious enthusiasm, simple ideas superbly delivered.”
-Thom G., President & COO BrightStar Care

customer service keynote speaker

A Fun, Relevant, Memorable and Engaging Program
Brilliant Common Sense Sales, Telephone and Customer Service Techniques

Customer Service keynote speaker, Nancy Friedman, is a speaker you can depend on to deliver quality, original material, with a first-class keynote or workshop presentation to help boost your customer service.

Let Nancy make your next meeting fun! Booking information starts here:

“More business is lost due to poor service and poor treatment than poor product.”
Nancy Friedman, Customer Service Keynote Speaker


Customer Service Training
Customer Service Training
Nancy brings FUN back into learning customer service for your meetings. Easy to implement techniques delivered as only Nancy Friedman, customer service expert can. You’ll be laughing and learning with ideas, skills, tips and techniques you’ll use immediately and forever. One of the best words to describe Nancy Friedman’s keynote customer service programs? RELEVANT!
"Attendee Comment: It was a “WOW!" Nancy's presentation was an interactive, comedy exchange filled with golden nuggets of learning."
telephone Skills
Telephone Skills Training
Nancy Friedman, keynote customer service speaker and telephone skills training expert, wrote the book on telephone skills. Literally! The foremost authority on ways to make the telephone work for you, Nancy’s everyday approach is inspiring. Learn how to ‘take’ and ‘make’ the call more effectively. (Like how to never get screened again.) Nancy’s experience and customer service ideas on the telephone are so effective you’ll be able to use them the same day you hear them.
"Attendee Comment: You were amazing! Your lifetime customer service and telephone skills contributions to American businesses cannot be measured."

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