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Why choose Nancy Friedman to speak at your next event?

Delivers inspiration with real practical takeaways that can be implemented immediately.
Real World information – Not just stories about Disney, Southwest, etc.
Power Packed humorous presentations are from the heart.
Techniques to implement success.
A Keynote Speaker and Subject Matter Customer Service Expert that makes a difference and gives you a ROI.

Click here to BOOK HER TODAY! You’ll be glad you did.

Nancy says…
“Keeping Customers Means Higher Profits”

Have a look at my demo
And see for yourself!

Nancy’s Most Requested Topics:

Hell Hath No Fury Like a Customer Scorned
(The Five Forbidden Phrases)
How to be an Island of Excellence in an Ocean of Mediocrity
(10 Point Self Assessment Quiz)
The Entrepreneurial Edge
7 Keys To Being Successful
(Leadership – Management)
Sales Skills From A to Z
The 5 MUSTS of Selling to WOMEN
Telephone Inquiries Are Not Always About Price
(How to Navigate the Call)
Golden Nuggets of Sales and Service
12 Hot “Cold Call” Techniques
The Customer Service Experience Defined

More about Nancy

As one of America’s most asked back speakers, Nancy’s programs are sought out by those who want to raise the bar in customer service as well as their revenue.

A unique motivational and humorous presenter, Nancy’s programs fit all industries and job titles. Her laugh out loud, dynamic presentations have been presented in dozens of countries around the world. Her topic of sales and customer service is universal.

Named one of the 25 most influential businesswomen in St. Louis, Nancy’s common sense and down to earth material makes great sense.

The author of 7 books on communications, sales and customer service, Nancy’s articles have appeared in the Wall Street Journal and USA Today, as well as dozens of other publications.

Nancy will inspire and motivate you and leave you with material you will use the rest of your life. Her programs are high-energy, high in content, and best of all, high-results.

“Amazing, inspirational and mind blowing. Could have listened to you for hours.”
Subway Franchisee owner, Subway International

“Fantastic! Excellent! Best speaker we ever had.” This is what our Franchisee’s told us after our National Conference. The response was so positive that we invited Nancy Friedman, The Telephone Doctor to please return and join us for a SECOND conference. Nancy is “Exactly” what our organization needed. Thank You!”
Tim Jackson, Regional Marketing Manager West, CARSTAR

“You gave one of the most valuable talks MDRT has ever presented!”
Ray Kopcinski, Director of Management Services, MDRT

“I am so glad you accepted coming to our convention. We were a great hit with our franchise. No scolding; just good common sense that we often forget. You are a common sense rock star to me!”
Randy Wright, President, Cottman Transmission

“Nancy Friedman was our guest speaker for both the Tuffy Associates Corp. and Car-X Associates Corp. Dealer Meetings. Nancy’s presentation was knowledgeable, insightful and very inspirational. She is a dynamic speaker who is professional, well-informed and has mastered the ability to connect with the audience with her practical and motivational style of speaking.”
Roger Hill, CEO, CarX & Tuffy

“I’ve never heard my group laugh more and they still talk about what they learned from you even after all these years. These days there are not too many presentations you can attend that will “Stick to your ribs.”
Suzie Petersen, Executive Director, California Bus Association