Keynote Speaker | Customer Service Expert | Engagement Specialist
Working with Companies who want to Leverage Great Customer Service
And learn brilliant phone techniques
Nancy Friedman presents a broad array of keynote programs that help companies equip their people with tools to convert more inbound leads into sales, and deliver a better customer experience.
Customer Service | Sales | Communications | Leadership | Attitude
Her keynotes and workshops have helped hundreds of organizations, franchises and associations, with real-world takeaways participants can implement right away.
“Laugh out loud funny!” With a powerful message and tons of great information to use immediately!
Recognized by national media as an expert on her topics, Nancy delights her audiences and gives her clients a true return on their investment (ROI). Call Nancy today to learn what she can do for you!
Watch how Nancy has helped others!
“We had Nancy at our annual event to speak to our Manager and Regional Managers. She was a hit! Leading up to the date, Nancy and I talked on several occasions about the message and what I was looking for and she nailed it. The entire group could relate to her and she provided us with real takeaways that we are using today to increase our customer service and sales.“